Early childhood in developing countries faces a greater prevalence of risk factors and limited resources, underscoring the need for effective, scalable support models. We develop and experimentally evaluate a multi-component approach to enhance family well-being over-the-phone. The program...

This paper studies the causes and consequences of the adoption of technology by hospitals and public emergency response systems, focusing on Basic and Enhanced 911 services. Basic 911 allows people within a given locality to access specialized call-takers and ambulance dispatchers using the...

Purpose Phonecards were largely used in African countries for telephone services. They have been collected by people around the world as a hobby. Images from several themes were printed in phonecards, including insects (beetles, butterflies, dragonflies, etc.). We hypothesized that the display...

AT&T was the largest U.S. firm for most of the 20th century. Telephone operators once comprised over 50% of its workforce, but in the late 1910s it initiated a decades-long process of automating telephone operation with mechanical call switching--a technology first invented in the 1880s. We...

Two innovations in the last century have changed dramatically the cost of communicating and transmitting information: The first is the widespread adoption of telephony; the second is the internet. We study the implications of these changes in ICT for urban structure. We find robust evidence that...

Given the fast pace of change within the European telecommunications market over the last decade and new trends in consumer behaviour, the European Commission (EC) has recognised the need to adapt its regulatory framework so as to enable full economic growth and maximise end-user benefits. The...

This paper uses a unique natural experiment in Chinese villages to investigate whether access to telecommunications-- in particular, landline phones -- increases the likelihood of outmigration. By using regional and time variations in the installation of landline phones, the...

As mobile devices can support an employee's information and networking needs, we propose that they help employees develop a sense of involvement and identification, and thus commitment. We especially want to disentangle the positive and negative effects of three different types of ICT devices on...

As mobile devices can support an employee's information and networking needs, we propose that they help employees develop a sense of involvement and identification, and thus commitment. We especially want to disentangle the positive and negative effects of three different types of ICT devices on...

We develop models of bilateral oligopoly with traffic exchanges to study the competition and regulatory policies in the international telephone markets. Under the requirement of uniform settlement rates, the proportional return rule (PRR) inflates the rates and hence neutralizes PRR's effect on...

Introduction -- Dispatches from underground -- The public service of discretion -- Gendering the Central Telegraph Office -- Bodied telegraphy -- Unintended network -- Tapped wires -- Martial mercuries -- Voices on the wires -- Epilogue.

Information and communication technologies (ICT) for health or eHealth solutions hold great potential for generating systemic efficiencies by strengthening five critical pillars of a health system: human resources for health, supply chain management, health care financing, governance and service...

The advent of smartphones has caused a dramatic change in consumers' access to information and media. Using data on consumer telephone service choices, along with geographic data on cellular network infrastructure and software applications, we estimate the demand for telephone services. We allow...

Bundling becomes a dominant sales strategy in telecommunications. Dual and triple-play packages are increasingly popular among subscribers. From operators' perspective, a core issue in bundling design is the knowledge about how consumers value packages. In this paper we focus on elicitation of...

Attorneys negotiate regularly, frequently on the telephone or through e-mail exchanges. Many wing it on the phone, ignoring the fact their counterparts can easily hear their verbal leaks and read their nonverbal signals associated with the pitch, pace, tone, volume, inflections, and pauses of...

Rwanda, led by its Ministry of Health, was the first African country to implement Performance- Based Financing (PBF) nationwide in its health centers and hospitals. The country then went on to pilot RBF interventions at the community level. Rewarding community members who provide and use...

The Telephone Consumer Protection Act of 1991 (47 U.S.C. § 227), enacted in response to abuses by telemarketers, prohibits the sending of unsolicited advertisements to telephone facsimile machines, which it defines as equipment which can transcribe electronic signals received over a telephone...

We develop models of bilateral oligopoly with two-way traffic exchanges to study the impact of competition and government regulatory policies on the international telephone markets. When carriers in each country are required to act collectively in setting a uniform settlement rate for inbound...

We use a panel of province by year data for China from 1998-2007 to estimate own- and cross-price elasticities for fixed and mobile telephone service. Identification is achieved through the use of measures of the level of competition and privatization of the industry. Moreover, using neighboring...

The Federal Communications Commission has requested comments on the regulation of voice telephone services delivered over the Internet, dubbed "VoIP" or Voice over Internet Protocol. This paper examines whether there is a need to regulate VoIP. We conclude that there is no economic rationale for...

We study substitution from fixed-line to mobile voice access, and the role of various complementarities that may influence this process. We use rich survey data on 160,363 households from 27 EU countries during 2005-2012. We estimate a discrete choice model where households may choose one or...

We use a unique data set of Chinese villages to investigate whether access to telecommunications, in particular, landline phones, increases the likelihood of outmigration. By using regional and time variations in the installation of landline phones, our difference-in-differences (DID) estimation...

Today, depending on topic, goal and budget, all kinds of sampling methods are being used, in order to collect consumer data for research in the wine business. However, it is questionable which survey method is able to generate data that does represent the entire population. A representative...

Paying health facilities incentives based on their performance is one form of results-based financing (RBF). Verification of the performance of the providers is a vital part of RBF program implementation. Burundi was one of the first African countries to introduce performance-based financing...

Commentary and analysis of the oral arguments in Mims v. Arrow Financial Services, on the Supreme Court's 2011-12 appellate docket. The Telephone Consumer Protection Act was enacted by Congress in 1991 to fill a gap in state consumer protection statutes relating to auto-dialing technology,...

Today, depending on topic, goal and budget, all kinds of sampling methods are being used, in order to collect consumer data for research in the wine business. However, it is questionable which survey method is able to generate data that does represent the entire population. A representative...

This report addresses the important issue of interconnection, the application and enforcement of which is widely recognized to be key to effective liberalization strategy, or often a key reason for failure. Nowhere is this more critical than in the area of rural telecommunications, where network...

This paper presents the case that opening international voice communication to competition is key to reform the telecommunications sector, is sustainable in developing countries, and results in major gains to consumers, businesses, and to the economy. Over the last 20 years full competition...

This paper uses a unique natural experiment in Chinese villages to investigate whether access to telecommunications-- in particular, landline phones -- increases the likelihood of outmigration. By using regional and time variations in the installation of landline phones, the...

Information technology, like the telephone, influences market access; this paper answers the question about a reverse effect, does market access affect information technology, in particular its adoption?  Using the introduction of the telephone in Bavaria, I demonstrate with a rank, order and...

Telephone service providers maintain records of telephone numbers called, and the time and date of each call, which the FCC calls Consumer Proprietary Network Information (CPNI). Pretexting is the impersonation of an individual for the purpose of obtaining personal records such as CPNI. Federal...

Through the 1980s and the early 1990s, the U. S. telecommunications industry experienced rapid technological change, which failed to deliver expected cost reductions to users. In 1996, Congress passed the Telecommunications Act 1996, which substantially deregulated the telecommunications...

In recent years, twelve U.S. states have liberalized price controls on basic telephone services, and several others are considering doing so. To assess the impact of these changes, we collected and analyzed a comprehensive data set on basic telephone prices and on the specific characteristics of...

This article combines a discrete choice model of demand for residential local telephone access and an optimal price regulation model to estimate the welfare weights that state regulators place on consumers with different incomes and locations. I find no evidence of a bias towards rural consumers...

This study developed a methodology to assess revealed personal consumer detriment that robustly measures and quantifies the incidence and magnitude of detriment at EU and national level, taking into account both pre- and post-redress financial detriment and non-financial detriment such as time...