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Year of publication
Subject
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Qualitätsmanagement 16,631 Quality management 16,628 Dienstleistungsqualität 2,916 Service quality 2,916 Product quality 2,307 Produktqualität 2,307 Theorie 2,100 Theory 2,096 Standardisierung 1,389 Standardization 1,387 Deutschland 1,308 Germany 1,281 Prozessmanagement 1,255 Business process management 1,224 Lieferkette 1,051 Supply chain 1,051 Lean Management 964 Industrie 961 Manufacturing industries 958 Lean management 949 Customer satisfaction 865 Kundenzufriedenheit 865 Performance measurement 847 Performance-Messung 846 Lean Production 843 Lean production 837 Unternehmenserfolg 805 Firm performance 800 Krankenhaus 736 Hospital 720 Gesundheitsversorgung 677 Health care 677 Gesundheitswesen 672 Health care system 660 Beziehungsmarketing 609 Relationship marketing 609 Innovation 592 Organisatorischer Wandel 588 Organizational change 588 Financial audit 566
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Online availability
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Undetermined 4,900 Free 2,649 CC license 326
Type of publication
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Article 11,301 Book / Working Paper 5,302 Journal 55
Type of publication (narrower categories)
All
Article in journal 9,436 Aufsatz in Zeitschrift 9,436 Aufsatz im Buch 1,710 Book section 1,710 Graue Literatur 860 Non-commercial literature 860 Hochschulschrift 702 Thesis 588 Arbeitspapier 441 Working Paper 441 Collection of articles of several authors 422 Sammelwerk 422 Case study 372 Fallstudie 372 Bibliografie enthalten 200 Bibliography included 200 Konferenzschrift 198 Aufsatzsammlung 186 Conference paper 186 Konferenzbeitrag 186 Lehrbuch 185 Textbook 148 Conference proceedings 145 Ratgeber 101 Guidebook 92 Amtsdruckschrift 88 Government document 88 Handbook 74 Handbuch 74 Forschungsbericht 39 Glossar enthalten 38 Glossary included 38 Accompanied by computer file 25 Elektronischer Datenträger als Beilage 25 Bibliografie 15 Fallstudiensammlung 15 Mehrbändiges Werk 15 Multi-volume publication 15 Wörterbuch 15 Collection of articles written by one author 14
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Language
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English 13,656 German 2,898 French 42 Spanish 20 Polish 18 Undetermined 18 Italian 17 Russian 14 Swedish 8 Czech 5 Danish 4 Bulgarian 2 Dutch 2 Portuguese 2 Slovak 2 Ukrainian 2 Bosnian 1 Finnish 1 Croatian 1 Hungarian 1 Latvian 1 Macedonian 1 Norwegian 1 Romanian 1 Slovenian 1 Serbian 1 Turkish 1 Chinese 1
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Author
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Antony, Jiju 187 Devadasan, S. R. 61 Talib, Faisal 56 Cudney, Elizabeth A. 47 Garza-Reyes, Jose Arturo 47 Bruhn, Manfred 45 Rahman, Zillur 41 Sampaio, Paulo 39 Dale, Barrie G. 37 Sony, Michael 37 Shahin, Arash 35 Tarí, Juan José 32 Jochem, Roland 31 McDermott, Olivia 31 Ahuja, Inderpreet Singh 30 Wiele, Ton van der 30 Murugesh, R. 28 Dahlgaard, Jens Jörn 27 Thareja, Priyavrat 24 Chiarini, Andrea 23 He, Zhen 23 Schiefer, Gerhard W. 23 Swarnakar, Vikas 23 Dahlgaard-Park, Su Mi 22 Qureshi, M. N. 22 Bhat, Shreeranga 21 Furterer, Sandra L. 21 Gremyr, Ida 21 Kamiske, Gerd F. 21 Töpfer, Armin 21 Zink, Klaus J. 20 Gutierrez, Leopoldo 19 Heras-Saizarbitoria, Iñaki 19 Madhani, Pankaj M. 19 Sunder M., Vijaya 19 Casadesús, Martí 18 Khanduja, Dinesh 18 Kumar, Vikas 18 Singh, Bikram Jit 18 Wu, Chien-wei 18
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Institution
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Hochschulrektorenkonferenz 43 OECD 42 European Commission / Joint Research Centre 35 Springer Fachmedien Wiesbaden 31 European Centre for Disease Prevention and Control 25 IGI Global 22 National Bureau of Economic Research 18 European Commission / Directorate-General for Research 15 World Bank 13 Europäische Kommission / Research Fund for Coal and Steel 12 European Centre for the Development of Vocational Training 11 Taylor and Francis. 11 Carl Hanser Verlag 10 Springer-Verlag GmbH 10 Books on Demand GmbH <Norderstedt> 9 Deutsches Institut für Normung 9 OECD / Environment Directorate 9 European Organization for Quality Control 8 European Commission / Directorate-General for Research and Innovation 7 Organisation for Economic Co-operation and Development 7 Shaker Verlag 7 World Bank Group 7 European Association of Agricultural Economists 6 European Commission / Directorate-General for Education and Culture 6 European Commission / Directorate-General for Health and Food Safety 6 Thüringen / Landesregierung 6 Bundesinstitut für Berufsbildung 5 International Monetary Fund 5 UNIDO 5 American Society for Quality 4 Bertelsmann Stiftung 4 ECORYS 4 Erasmus Research Institute of Management 4 European Commission / Directorate-General for Education, Youth, Sport and Culture 4 Europäische Kommission 4 Europäische Kommission / Generaldirektion Unternehmen 4 Fraunhofer IRB-Verlag 4 Fraunhofer-Institut für Produktionsanlagen und Konstruktionstechnik 4 Fraunhofer-Institut für Produktionstechnologie IPT 4 Fördergesellschaft Marketing an der Universität Augsburg 4
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Published in...
All
Total quality management & business excellence 845 The TQM journal : the international review of organizational improvement 514 International journal of productivity and quality management : IJPQM 511 International journal of quality & reliability management 467 International journal of production research 402 International journal of six sigma and competitive advantage : IJSSCA 208 International journal of production economics 192 Quality management journal : QMJ 191 European journal of operational research : EJOR 100 International journal of quality and service sciences 100 International journal of services and operations management 97 SpringerLink / Bücher 81 Benchmarking : an international journal ; BIJ 75 Business process management journal 74 Journal of industrial engineering and management : JIEM 66 International journal of business excellence 65 International journal of process management and benchmarking : IJPMB 65 Amfiteatru economic : an economic and business research periodical 60 International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA 60 The international journal of productivity and performance management : IJPPM 60 Health care management review : the journal for health care management research 55 Journal of health organization and management 55 Beiträge zur Hochschulpolitik 53 IEEE transactions on engineering management : EM 50 Journal of operations management 49 European journal of industrial engineering : EJIE 48 Cogent business & management 47 Benchmarking : an international journal 46 Europäische Hochschulschriften / 5 44 International journal of services and operations management : IJSOM 43 International journal of quality and innovation 42 International journal of business excellence : IJBEX 41 Springer eBook Collection 41 International journal of technology management : IJTM 39 The international journal of productivity and performance management 39 Management science : journal of the Institute for Operations Research and the Management Sciences 38 International journal of business information systems : IJBIS 36 Auditing : a journal of practice & theory 33 Six Sigma in der Finanzbranche 33 A Productivity Press book 32
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Source
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ECONIS (ZBW) 16,628 USB Cologne (EcoSocSci) 29 USB Cologne (business full texts) 1
Showing 1 - 50 of 16,658
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Quality education starting with teacher education
Sinsay-Villanueva, Leih Maruss V.; Garcia, Glenda Darlene V. - 2025
Teacher education and development in the Philippines face serious challenges, including underperforming teacher education institutions (TEIs), inadequate and often misguided professional development systems, and an unclear career progression track. A particular concern grows with the...
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Do health care quality improvement policies work for all? : distributional effects by baseline quality in South Africa
McGuire, Finn; Smith, Peter; Stacey, Nicholas; Edoka, Ijeoma - In: Health economics 34 (2025) 1, pp. 175-199
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Failure mode effect analysis use and limitations in medical device risk management
Nolan, Niamh; McDermott, Olivia - In: Journal of open innovation : technology, market, and … 11 (2025) 1, pp. 1-14
This study aims to investigate the application of risk analysis techniques in the medical device industry and the techniques most utilised to address compliance with ISO 14971:2019 with a view to assessing the challenges of risk management. Failure Mode Effect Analysis (FMEA) and its limitations...
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Open eco-innovations in sustainable product development : model framework of design thinking in Quality Life Cycle Assessment (DT-QLCA)
Siwiec, Dominika; Gajdzik, Bożena; Gawlik, Remigiusz; … - In: Journal of open innovation : technology, market, and … 11 (2025) 1, pp. 1-24
Sustainable product development requires integrating eco- and open innovation. Traditional Design Thinking (DT), while effective for iterative product improvement, often lacks the capability to address environmental considerations comprehensively, necessitating new approaches to balance consumer...
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The influence of cost on customer satisfaction in e-commerce logistics : mediating roles of service quality, technology usage, transportation time, and production condition
Sasiprapha Asawawibul; Khahan Na-Nan; Kaptun Pinkajay; … - In: Journal of open innovation : technology, market, and … 11 (2025) 1, pp. 1-12
This study investigates the mediating roles of technology usage, service quality, transportation time, and product condition in the relationship between cost and customer satisfaction in the online retail logistics sector. Data were collected from 316 online sellers in Thailand, and the PROCESS...
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Rethinking Teaching Quality
Bazaldua, Diego Luna; Carter, Emma - 2025
Engaging teaching has emerged as a key approach to fostering children's socio-emotional and cognitive skills. This policy note draws on findings of a recent comparative study on the LEGO Foundation's Engage, formerly known as Playful Learning Across the Years (PLAY)1, classroom observation tool,...
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A value-based healthcare approach : patchy institutionalized logics infusing managers' VBHC perceptions
Møberg, Kristoffer Dahl; Malmmose, Margit - In: Financial accountability and management 41 (2025) 1, pp. 19-41
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From followers to leaders : the career impact of high-quality managers
Chen, Yuyu; Hensel, Lukas; Yao, Xinjue - 2025
How does manager quality affect subordinates' career progression? We examine the causal effect of manager quality on workers' career outcomes in the context of managerial teams at a large construction firm. We exploit quasi-random variation in worker-manager matching through frequent project...
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The aggregate release of third-party online sales data and audit quality improvement
Chen, Ning; Fang, Junxiong - In: China journal of accounting research : CJAR 18 (2025) 1, pp. 1-23
Corporate online sales data are embedded with high informational value. Focusing on auditors who are concerned about information quality, this paper systematically tests the governance effect of releasing third-party online sales data on audit quality. Using the first aggregate release of online...
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Does Chinese mixed-ownership reform improve innovation quality in privately-owned enterprises? : a dual-perspective evidence from managerial myopia and resource-based view
Gu, Xuehua - In: The North American journal of economics and finance : a … 77 (2025), pp. 1-21
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PCAOB inspection deficiencies and future financial reporting quality : do the types of deficiencies matter?
Constance, Patience; Lennox, Clive; Li, Chan - In: Contemporary accounting research : the journal of the … 42 (2025) 1, pp. 121-152
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Evaluating quality reward and other interventions to mitigate US drug shortages
Naumov, Sergey; Noh, In Joon; Zhao, Hui - In: Journal of operations management 71 (2025) 3, pp. 335-372
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A shadow-based framework for label noise detection and data quality enhancement
Zheng, Wanwan - 2025
Machine learning algorithms are typically evaluated using benchmark datasets under the assumption that these datasets are clean. However, recent studies have revealed the presence of label noise in many benchmark datasets, indicating a biased evaluation to date. Confident learning (CL), an...
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Europe's beating cancer plan : CAT-ClinART : Catalan clinical audit network for quality improvement in radio therapy
European Commission / Directorate-General for Health … - 2025
CAT-ClinART will establish a regional structure for Radiotherapy clinical audits in Catalonia. The project includes the implementation of a specialized training course, the development of the methodology and essential infrastructure to support clinical audits and a pilot test in all radiotherapy...
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Europe's beating cancer plan : PrISMA : preparatory activities to support implementation of quality and safety of medical ionising radiation applications
European Commission / Directorate-General for Health … - 2025
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Guide for EU-level external quality assessments (EQAs) for public health microbiology laboratories
Hoefer, Andreas (contributor); Beser, Jessica (contributor) - European Centre for Disease Prevention and Control - 2025
This guide is intended to provide a set of principles for EURLs for public health on how to plan, coordinate, and implement EU-level EQAs for public health microbiology laboratories. This document is not intended to offer comprehensive technical guidance on the general implementation of EQAs....
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The impact of automation on firms' reporting quality
Oesch, David; Walser, Tanja - In: Journal of corporate finance 92 (2025), pp. 1-29
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Data-driven diagnosis framework for platform product supply chains under disruptions
Li, Mingxing; Cai, Yiji; Guo, Daqiang; Qu, Ting; Huang, … - In: International journal of production research 63 (2025) 7, pp. 2599-2621
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A socio-mathematical definition of innovation : the distinction with ordinary change
DeJong, William M.; Vries, Henk J. de - In: Technovation : an international journal of technical … 143 (2025), pp. 1-15
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A technology-specific process mining maturity grid for manufacturing and logistics
Dunzer, Sebastian; Zilker, Sandra; Weinzierl, Sven; … - In: International journal of production research 63 (2025) 12, pp. 4431-4457
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Unlocking global markets : the impact of international standards certification on Pakistani firms' export performance
Wadho, Waqar; Chaudhry, Azam - 2025
We estimate the impact of international standards certification on the export performance of firms in a developing economy using a unique panel data from Pakistan's textile and apparel sector. To address endogeneity, we implement a novel instrumental variable strategy that leverages the...
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How agency alliances with complementors moderate quality assurance, product originality, and success in platform ecosystems
Kim, Jiyun; Yeom, Jaesun; Woo, Han-Gyun - In: Digital business 5 (2025) 1, pp. 1-13
Previous research on platform ecosystems has mainly focused on the relationships between users, complementors, and platform owners. However, the growing presence of agencies within platform-based markets has received little attention. Complementors are affiliated with an agency or work...
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Logistic service improvement parameters for postal service providers using analytical hierarchy process and quality function deployment
James, Nisa; Kumar, Anish K. P.; Nathan, Robert Jeyakumar - In: Economies : open access journal 13 (2025) 5, pp. 1-23
Postal services have re-emerged across numerous emerging economies worldwide as essential logistics providers, harnessing their vast coverage and dependability in the face of expanding e-commerce platforms and technological innovations. This study investigates India Post, one of the largest...
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Technological innovation spurring new quality productive forces and its global effect
Liang, Haoguang; Huang, Wei - In: China finance and economic review : CFER 14 (2025) 1, pp. 50-69
The proposal of developing new quality productive forces is based on the reality of the domestic economy and the complex international environment in the new era, to develop advanced productive forces needed for Chinese modernization. This paper systematically analyzes three characteristics of...
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Hospitality Assured
World Bank - 2025
The tourism and hospitality sector are a key driver of Sub-Saharan Africa's economic growth, and a major source of foreign reserves and jobs: the sector has the potential to add 168 billion dollars in domestic revenue and foreign exchange, to strengthen supply chains, and to create over 18...
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Factors affecting the adoption of quality standards in the semiconductor industry : the importance of stakeholder pressures
Jurg, Maarten F. M.; Kamp, Linda M.; Kaa, Geerten van de - In: Journal of innovation & knowledge : JIK 10 (2025) 3, pp. 1-8
Standards play a significant role in the semiconductor industry. However, few scholars have focused on gaining a better understanding of standardization in this industry. This study examines a specific aspect of standardization: the adoption of quality standards by companies in The Netherlands'...
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Research on the impact of new quality productivity on enterprise ESG performance
Chu, Haiying; Niu, Xiaoxiao; Li, Mou; Wei, Lei - In: International review of economics & finance : IREF 99 (2025), pp. 1-16
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Building resource capabilities through green servitization and ISO 14001 for sustainable performance : perspectives from manufacturing firms
Oyelakin Idris Oyewale; Asnidar Hanim Yusuf; Salwani Arbak - In: Corporate social responsibility and environmental management 32 (2025) 3, pp. 3770-3784
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Audit quality and materiality disclosure quality in integrated reporting : the moderating effect of carbon assurance quality
Velte, Patrick - In: Corporate social responsibility and environmental management 32 (2025) 3, pp. 3785-3801
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Promoting statistical methods to engineers and economists : Walter Andrew Shewhart and statistical quality control
Gradoz, Julien - 2025 - Updated March 2025
Walter Andrew Shewhart is regarded as the founder of Statistical Quality Control (SQC), an approach to production inspection based on the application of statistical theory. He developed SQC in the 1920s while working at Bell Telephone Laboratories. During this period, he was tasked with training...
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Coordination, comprehensiveness and continuity as the quality measures of remote primary healthcare in Poland
Hawrysz, Liliana; Walczak, Renata; Bitkowska, Agnieszka; … - In: Krakow review of economics and management 1008 (2025) 2, pp. 27-47
Objective: The purpose of this article is to examine the quality of remote primary healthcare in Poland measured through three dimensions: coordination, comprehensiveness, and continuity (3Cs) and examine the relationship between them. Research Design & Methods: The 3Cs were measured using a...
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Dual policy-market orchestration : new R&D institutions bridging innovation and entrepreneurship
Fang, Yinhai; Qiu, Xinping - In: Administrative Sciences : open access journal 15 (2025) 8, pp. 1-19
This study investigates how new R&D institutions mediate policy-market disjunctures to foster integrated innovation and entrepreneurship ecosystems. Employing a longitudinal case analysis (2013-2023) of the Jiangsu Industrial Technology Research Institute (JITRI), we delineate a three-phase...
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European quality assurance scheme for breast cancer services
European Commission / Joint Research Centre - 2025
The European Commission Initiative on Breast Cancer offers a person-centred quality assurance scheme (the European QA scheme) alongside the European evidence-based guidelines. This initiative aims to support healthcare providers and screening programme organisers, as well as policymakers and...
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European quality assurance scheme for breast cancer services
European Commission / Joint Research Centre - 2025
The European Commission Initiative on Breast Cancer offers a person-centred quality assurance scheme (the European QA scheme) alongside the European evidence-based guidelines. This initiative aims to support healthcare providers and screening programme organisers, as well as policymakers and...
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The effect of total quality management practices on innovation : evidence from selected agricultural technical and vocational education training colleges in Ethiopia
Sintayehu Assefa Yirga; Misrak Ayalew Beshir - In: Journal of innovation and entrepreneurship : JIE 14 (2025), pp. 1-20
Innovation is the adaptation of management systems to the changing conditions of the environment and is a key factor for organizations survival and growth. The objective of the study was to examine the efect of total quality management practices on innovation. The researcher employed a...
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The mediating role of TQM interventions and benchmarking in the impact of organizational culture on organizational performance
Twaissi, Naseem Mohammad; Al-Zoubi, Mohammad Orsan; … - In: Journal of industrial engineering and management : JIEM 18 (2025) 1, pp. 10-32
Purpose: The purpose of this research is to underscore the influence exerted by organizational culture on the organizational performance of Small and Medium-sized Manufacturing Enterprises (SMEs), leveraging the mediation of Total Quality Management (TQM) interventions and benchmarking...
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Suitability of referenced models for designing balanced scorecards in healthcare organizations
Roselló Calzada, Toni; Ribas Vila, Imma; Benito, Conxi Caro - In: Journal of industrial engineering and management : JIEM 18 (2025) 1, pp. 33-47
Purpose: Nowadays, the healthcare sector is shifting towards a new management model more oriented to patients. This transformation necessitates the promotion of better coordination among various healthcare services. Consequently, this entails a revision of their Balanced Scorecard framework to...
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The role of operational capabilities and design decisions in collaborative pay-per-outcome business models : the case of the Finnish indoor environment quality equipment industry
Uski, Veli-Matti; Mittal, Sameer; Kukkamalla, Prasanna Kumar - In: Journal of business models : JOBM 13 (2025) 1, pp. 89-118
Purpose: The purpose of this paper is to explore how the operational capabilities for pay-per-outcome business model are deployed in the context of indoor environment. In the past decade, product-service systems have attracted interest from various industries as firms seek new ways to create...
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Return on experience : an ethnographic study of commitment to UX quality in enterprise software development
Kiilerich, Rikke - 2025 - First edition
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Strategic innovation and leadership dynamics : unveiling mediating effects on operational quality in manufacturing organizations
Santa, Ricardo; Zarate-Torres, Rodrigo; Rey-Sarmiento, … - In: Administrative Sciences : open access journal 15 (2025) 3, pp. 1-22
This study investigates how strategic innovation influences operational quality, focusing on the mediating effects of transformational and transactional leadership, as well as process innovation, within manufacturing organizations in Colombia. It employs structural equation modeling to analyze...
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Where does the time go? : auditors' commercial effort, professional effort, and audit quality
Ciconte, William, III.; Leiby, Justin; Willekens, Marleen - In: Journal of accounting research 63 (2025) 1, pp. 255-317
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Innovation management techniques : a review from a stakeholder's focus perspective
Albors-Garrigos, Jose; Peiro-Signes, Angel; Igartua, … - In: International journal of innovation management : IJIM 29 (2025) 3/4, pp. 1-42
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Air Quality Management in EU Member States
World Bank - 2025
The objective of this technical note is to inform the governments of Bulgaria, Croatia, Poland, and Romania about ongoing efforts and opportunities to strengthen AQM governance to achieve better air quality in these countries. To this end, the note develops a framework by which to assess...
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The impact of physician-patient gender match on healthcare quality : an experiment in China
Si, Yafei; Chen, Gang; Zhou, Zhongliang; Yip, Winnie C.; … - 2025
There is a lack of understanding of what may drive gender disparities in healthcare utilization and outcomes. We present novel evidence on the impact of physician-patient gender match on healthcare quality using standardized patients (SPs) in an experiment, and collected interactions between SPs...
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The impact of physician-patient gender match on healthcare quality : an experiment in China
Si, Yafei; Chen, Gang; Zhou, Zhongliang; Yip, Winnie C.; … - 2025
Despite growing evidence of gender disparities in healthcare utilization and health outcomes, there is a lack of understanding of what may drive such differences. We present novel evidence on the impact of physician-patient gender match on healthcare quality using the standardized patients (SPs)...
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The many meanings of quality : towards a definition in support of sustainable operations
Martin, Jason; Elg, Mattias; Gremyr, Ida - In: Total quality management & business excellence 36 (2025) 3/4, pp. 185-198
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On the inclusion of sustainability and digitalisation in quality management : an overview from past to present
Carnerud, Daniel; Mårtensson, Anna; Ahlin, Karin; … - In: Total quality management & business excellence 36 (2025) 3/4, pp. 199-221
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Quality 2030 : quality management for the future
Fundin, Anders; Lilja, Johan; Lagrosen, Yvonne; … - In: Total quality management & business excellence 36 (2025) 3/4, pp. 264-280
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015338617
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Towards societal satisfaction in a fifth generation of quality : the sustainability model
Deleryd, Mats; Fundin, Anders - In: Total quality management & business excellence 36 (2025) 3/4, pp. 292-308
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015338621
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Mapping excellence in teacher education : the role of centers of excellence in teacher quality
Sinsay-Villanueva, Leih Maruss V.; Garcia, Glenda Darlene V. - 2025
As part of the reforms introduced following the first Congressional Commission on Education (EDCOM) in 1994, the Teacher Education Council (TEC) was tasked with identifying and establishing Centers of Excellence (COEs) in teacher education in the Philippines, before it was relegated to the...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015339273
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