Information and communications technology (ICT) encompasses the infrastructure and components that enable modern computing. In the context of Europe, the adoption of cutting-edge ICT is rapidly accelerating competitiveness, innovation, and job creation. However, this progress depends on a...

In today's fast-paced digital landscape, the importance of human factors in cybersecurity has become increasingly evident yet is often overlooked. This research employs the Delphi method to achieve expert consensus on the managerial actions that enhance cybersecurity by leveraging human factors....

Our research has focused on addressing the following research questions for the growth strategies of SMEs: (1) What are the stages of profitable growth, and what factors contribute to these growth stages? (2) Which critical factors must be addressed for an organization to progress to the next...

Purpose This paper is dedicated to elaborating, proposing and validating an action plan to enhance the mitigation of risks generated by the COVID-19 pandemic in the electric sector supply chain, aiming to promote a more resilient supply chain. Design/methodology/approach For this, a systematic...

New Breeding Techniques (NBTs) in agriculture have generated significant interest due to their potential to address many sustainability challenges related to food production. However, this potential is hindered by existing regulations and negative societal attitudes. The debate is wide open...

Attrition is the biggest pain point in the contact-center industry across nations. Hence, it is important to study how to retain contact center employees. This study aimed to identify the key factors influencing long-term retention among contact center employees in Malaysia. The Delphi method...

This abstract presents the methodological approach employed in a comprehensive study focusing on decision making in a collaborative manner in disaster management, with a specific emphasis on cross-border disasters in the Balkan region. Disasters, characterized by their sudden and profound...

Global labor market shifts have spurred the need for innovations and adaptations in workplace norms. This evolution demands a workforce with technical and soft skills to meet sustainability and industry advancements. The paper aims to elucidate the complex challenges related to the ambition to...

Objective The objective of this article is to prioritize technologies, innovations, and new businesses related to the leather agroindustrial chain in the department of Quindío (Colombia) for the year 2035. Method The prospective scenario and Delphi methods were used to prioritize key variables,...

The ‘Centro case’ confirmed that each individual director is responsible for financial governance and must be able to ‘read and understand’ financial statements. Despite the centrality of director financial literacy to directors duties, practitioner and academic literature have failed to...

This study aims to foresee the future of organic farming in the smallholder agricultural systems of the Valencian Region (Spain), as well as to identify how different drivers of change may affect such a future. To do so, two qualitative methodologies were combined: The Delphi method and the...

Background: This paper proposes a risk analysis of transport requalification projects in the urban mobility problem caused by a mining disaster related to irregular rock salt extraction in the city of Maceió, Brazil. Methods: The model is composed of three main steps: problem definition, risk...

Empirical research identifies whistleblowing as one of the most effective internal antifraud controls. Very recently, Directive 1937/2019 became effective in the EU, aiming to deal with the defragmentation of whistleblowing legislation among the member states and provide common minimum accepted...

Ports form important links in the overall trade chain and act as driving forces for marine economic development. However, the operation of ports also has certain difficulties and challenges that port operators need to overcome. As such, this research aims to measure the performance efficiency of...

Effectively managing food supply chains is critical for ensuring food security and safety. Identifying and prioritizing the criteria affecting food supply chain performance is imperative to manage uncertainty and avoid undesirable consequences in Supply Chain Management (SCM). This study aims to...

The logistics industry is facing a transformation. Automated driving has been gaining importance in the commercial vehicle industry and trucks with SAE L4 are expected by 2030 for the hub-to-hub scenario. Driven by the research question of what the direct logistics environment of automated...

Several state-owned companies (SOEs) have successfully implemented process innovation. This paper examines the success factors that influence the successful implementation of process innovation in Indonesian state-owned companies. The present study used the three stages of an online...

Background: The logistics industry has seen the emergence of many startups in recent years. Many of these logistics startups use new technologies to develop disruptive products, services or platforms that are based on software. This paper presents the results of a Delphi study and a survey that...

Efficiency management is increasing its importance in the improvement of the chain sustainability. As such, this study aims to assess the performance efficiency of retail stores in fashion industry. The integrated approach of Delphi and DEA techniques was employed to address the performance...