Nachhaltigkeit rückt zunehmend in den Fokus der Wirtschaft und der Gesellschaft. Dies gilt insbesondere für Personenkraftwagen als Teil des Mobilitätssektors. Eine Möglichkeit, bestehende Fahrzeuge nachhaltig länger zu nutzen, ist, refabrizierte Ersatzteile zu verwenden. Bisher wird dies...

With more than 3 million new passenger cars sold every year, Germany’s automobile industry is a major player on the European car market, and one seen as an important arena for achieving climate protection targets. Using high-resolution car registration data from each state in Germany between...

The Earned Income Tax Credit (EITC) distributes more than $60 billion to over 20 million low-income families annually. Nevertheless, an estimated one-fifth of eligible households do not claim it. We ran six pre-registered, large-scale field experiments to test whether “nudges” could increase...

This paper investigates the effect of Internet car referral services on dealer pricing of automobiles in California. Combining data from J.D. Power and Associates and Autobytel.com, a major online auto referral service, we compare online transaction prices to regular street' prices. We find that...

There is convincing evidence that the Internet has lowered the prices paid by some consumers inestablished industries, for example, term life insurance and car retailing. However, current researchdoes not reveal much about how using the Internet lowers prices. This paper answers this questionfor...

An undesirable feature of Akerlof style models of adverse selection is that ownership of" used cars is independent of preferences and is therefore ad hoc. We present a dynamic model" that incorporates the market for new goods. Consumers self-select into buying new or used" goods making ownership...

In this paper, we study the changes in transaction costs from the introduction of the Internet in transactions between firms (i.e., business-to-business (B2B) e-commerce). We begin with a conceptual framework to organize the changes in transaction costs that are likely to result when a...

Mediating transactions through the Internet removes important cues that salespeople can use to assess a consumer's willingness to pay. We analyze whether dealers' difficulty in identifying consumer characteristics on the Internet and consumers' ease in finding information affects equilibrium...

Price variation for identical cars at the same dealership is commonly assumed to arise because dealers with market power are able to price discriminate among their customers. In this paper we show that while price discrimination may be one element of price variation, price variation also arises...

We examine the effects of performance measure properties on incentive system design, using data on incentive contracts for auto dealership managers. The data include information on five properties: two indicators of risk; two indicators of distortion; and one indicator of potential manipulation....

In many markets, consumers visit stores and physically inspect products before making purchase decisions. We view the inspection of a product at a retail location as a search for product fit. We quantify the cost and benefit from searching for product fit using a discrete choice model of demand...

Prior to the arrival of digital car data, car manufacturers had already partly foreclosed the maintenance market via franchising contracts with a network of exclusive official dealers. EU regulation endorsed this foreclosure but mandated access to maintenance data for independent service...

There has been a remarkable amount of innovation in the automotive industry since these vehicles were first invented. Almost since a decade, a significant amount of technology has been introduced into the ever evolving automobile innovation connected to alternative powered vehicles, navigation...

The Earned Income Tax Credit (EITC) distributes more than $60 billion to over 20 million low-income families annually. Nevertheless, an estimated one-fifth of eligible households do not claim it. We ran six pre-registered, large-scale field experiments to test whether "nudges" could increase...

The purpose of this study was to analyze how service quality, relationship benefit, and experience value affect the customers´ intention to maintain a long-term relationship with auto repair centers through service quality and trust. To this end, a statistical analysis was performed, based on a...

New vehicle sales in the U.S. fell nearly 40 percent during the last recession, causing significant job losses and unprecedented government interventions in the auto industry. This paper explores two potential explanations for this decline: falling home values and falling households’...

We introduce a computationally tractable dynamic equilibrium model of the automobile market where new and used cars of multiple types (e.g. makes/models) are traded by heterogeneous consumers. Prices and quantities are determined endogenously to equate supply and demand for all car types and...

Congress and cars -- Small importers and their reactions -- The first compliance shops -- Making them pass -- The stoichiometric closed loop electronic feedback controlled breakthrough -- The boom -- More fuel on the fire -- In the workshop -- The independent labs -- The shine rubs off --...

Self-made -- The father -- The outsider -- Wartime general -- The birth of the alliance -- Turnaround -- Two briefcases -- Swap deals -- Spillovers -- Figure out a way -- Hall of mirrors -- Money canals -- Double vote -- Currents -- Global motors -- Terminal velocity -- The arrest -- Boxed in --...

We study the effect of organizational choice and institutions on the performance of Spanish car dealerships. Using outlet-level data from 1994, we find that vertically-integrated dealerships showed substantially lower labor productivity, higher labor costs and lower profitability than franchised...

This article illustrates how contracts are completed ex post in practice and, in so doing, indirectly suggests what the real function of contracts may be. Our evidence comes from the contracts between automobile manufacturers and their dealers in 23 dealership networks in Spain. Franchising...

Free-Floating Car Sharing is a potential substitute to private car ownership. Using an original administrative dataset on car registrations, the staggered rollout pattern of the novel service in German cities is exploited with a difference-in-difference methodology to estimate the impact of...

We analyze empirically the allocation of rights and monetary incentives in automobile franchise contracts. All of these contracts substantially restrict the decision rights of dealers and grant manufacturers extensive rights to specify and enforce dealers' duties. The allocation of decision...

This study looks at car data markets from an economic perspective. We start from several options for the technical characteristics of data access points that have been discussed among stakeholders in the automotive industry. We examine the structure of data markets that are likely to emerge from...

Einleitung -- Customer Engagement als Forschungsgegenstand -- Customer Engagement - ein theoretisch konzeptioneller Bezugsrahmen -- Untersuchungsmodell und Hypothesen -- Empirische Überprüfung des Untersuchungsmodells -- Zusammenfassung und Diskussion.

"A Guide to Appraising Automobile Dealerships, Second Edition, discusses the complexities of valuing auto dealerships. Topics covered include market, site, location, and improvement analyses; highest and best use; land valuation; the application of the three approaches to value; and report writing...

"This book offers a unique perspective within the luxury automobile industry in which the author, a Ferrari dealer, recounts a lifetime with the iconic car brand. Chapters detail a wide range of experiences, like a nonstop drive in a 308GTB from Chicago to Boston; rides with important figures...