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Year of publication
Subject
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Kundendaten 303 Customer data 258 Beziehungsmarketing 84 Relationship marketing 84 Datenschutz 82 Data protection 75 Consumer behaviour 70 Konsumentenverhalten 70 Data Mining 30 Computer-assisted marketing 28 IT-gestütztes Marketing 28 Deutschland 27 Marketing 27 Data mining 25 Germany 24 Online-Marketing 24 Kundenmanagement 21 Big Data 20 Electronic Commerce 20 Internet marketing 19 Theorie 18 Theory 18 Datenanalyse 17 Digitalisierung 17 Digitization 16 USA 16 United States 16 Data security 15 Datenerhebung 15 Datensicherheit 15 E-commerce 15 Marketingmanagement 15 Social Web 15 Social web 15 Big data 14 Direktmarketing 14 Marketing management 14 Preisdifferenzierung 14 Price discrimination 14 Customer analysis 13
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Online availability
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Undetermined 95 Free 64 CC license 2
Type of publication
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Book / Working Paper 174 Article 134 Journal 2
Type of publication (narrower categories)
All
Article in journal 88 Aufsatz in Zeitschrift 88 Aufsatz im Buch 46 Book section 46 Graue Literatur 39 Non-commercial literature 39 Hochschulschrift 33 Working Paper 31 Arbeitspapier 30 Thesis 19 Collection of articles of several authors 14 Sammelwerk 14 Aufsatzsammlung 8 Dissertation u.a. Prüfungsschriften 7 Case study 4 Conference paper 4 Fallstudie 4 Guidebook 4 Konferenzbeitrag 4 Ratgeber 4 Interview 2 Statistics 2 Statistik 2 Collection of articles written by one author 1 Glossar enthalten 1 Glossary included 1 Handbook 1 Handbuch 1 Lehrbuch 1 Research Report 1 Sammlung 1 Textbook 1
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Language
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English 210 German 94 Undetermined 5 French 1 Italian 1 Polish 1
Author
All
Bergemann, Dirk 5 Bonatti, Alessandro 5 Fader, Peter 5 Gan, Tan 5 Goldfarb, Avi 5 Schwarz, Torsten 5 Tucker, Catherine 5 Vasserman, Shoshana 5 Ali, S. Nageeb 4 Laussel, Didier 4 Lewis, Gregory 4 Long, Ngo Van 4 Resende, Joana 4 Saarijärvi, Hannu 4 Baker, Scott 3 Berg, Kristi 3 Coussement, Kristof 3 Haviv, Avery 3 Klein, Deanna 3 Kuusela, Hannu 3 Miklós-Thal, Jeanine 3 Plangger, Kirk 3 Schupp, Robin Philip 3 Verhoef, Peter C. 3 Anand, Piyush 2 Banasiewicz, Andrew D. 2 Bauert, Sarah 2 Bellis, Emanuel de 2 Bonacchi, M. 2 Braun, Gabriele 2 Braun, Simone 2 Breitner, Michael H. 2 Burbary, Ken 2 Burghartz, Pia 2 Bölzing, Dieter 2 Bünte, Claudia 2 Choe, Chongwoo 2 Cong, Jiajia 2 Corduan, Anja 2 De Bock, Koen W. 2
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Institution
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Springer Fachmedien Wiesbaden 8 National Bureau of Economic Research 7 IGI Global 3 Friedrich-Schiller-Universität Jena 2 Universität <Essen> / Lehrstuhl für Betriebswirtschaftslehre, insbesondere Marketing und Handel 2 Verlag Dr. Kovač 2 marketing-Börse GmbH 2 Data & Marketing Association 1 Direct Marketing Association 1 Friedrich-Ebert-Stiftung 1 Haufe-Lexware GmbH & Co. KG 1 OECD 1 Shaker Verlag 1 Springer Vieweg 1 Taylor and Francis 1 Taylor and Francis. 1 Uni-Edition GmbH 1 Universität <Augsburg> / Lehrstuhl für BWL, Wirtschaftsinformatik,Informations- & Finanzmanagement 1 Universität Siegen 1 Westfälische Wilhelms-Universität Münster 1 Zentrum für Technologiefolgen-Abschätzung <Bern> 1 epubli GmbH 1 mitp Verlags GmbH & Co. KG 1
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Published in...
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SpringerLink / Bücher 8 NBER working paper series 6 Research 5 Effektives Customer Relationship Management : Instrumente - Einführungskonzepte - Organisation 4 Harvard business review : HBR 4 Journal of economics & management strategy : JEMS 4 Journal of research in interactive marketing : interactive marketing and computer-mediated communication 4 HMD : Praxis der Wirtschaftsinformatik 3 Harvard-Business-Manager : das Wissen der Besten 3 International journal of research in marketing : IJRM ; official journal of the European Marketing Academy 3 Journal of advertising research 3 Journal of marketing 3 Psychology & marketing 3 The Routledge companion to digital consumption 3 Advances in knowledge acquisition, transfer, and management (AKATM) book series 2 Apps management and e-commerce transactions in real-time 2 Arbeitspapier / Universität Erlangen-Nürnberg, Betriebswirtschaftliches Institut, Lehrstuhl für Marketing 2 Arbeitspapiere des Instituts für Genossenschaftswesen der Westfälischen Wilhelms-Universität Münster 2 Artificial intelligence in marketing 2 Business horizons 2 Cowles Foundation Discussion Paper 2 DICE discussion paper 2 Discussion papers / CEPR 2 E-marketing ; Vol. 1 2 Electronic markets : the international journal on networked business 2 IWI-Diskussionsbeiträge 2 Industrial marketing management : the international journal for industrial and high-tech firms 2 Innovationen und Innovationsmanagement in der Finanzbranche 2 Innovatives Markenmanagement 2 Interaktives Marketing 2 International journal of business information systems : IJBIS 2 Journal of business research : JBR 2 Journal of competition law & economics 2 Journal of direct, data and digital marketing practice : the international journal of the Institute of Direct Marketing 2 Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation 2 Lehrstuhl für Betriebswirtschaftslehre, insbesondere Marketing und Handel - Publikationen 2 Management science : journal of the Institute for Operations Research and the Management Sciences 2 Management science in hospitality and tourism : theory, practice, and applications 2 Marketing science 2 Medienmanagement und E-Business 2
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Source
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ECONIS (ZBW) 285 USB Cologne (EcoSocSci) 19 USB Cologne (business full texts) 3 EconStor 2 BASE 1
Showing 1 - 50 of 310
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A high-performance turnkey system for customer lifetime value prediction in retail brands
Yan, Yan; Resnick, Nicholas - 2024
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015127375
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Consumer responses to firm-owned devices in self-service technologies : insights from a data privacy perspective
Sohn, Stefanie; Schnittka, Oliver; Seegebarth, Barbara - In: International journal of research in marketing : IJRM ; … 41 (2024) 1, pp. 77-92
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Frontiers: digital hermits
Miklós-Thal, Jeanine; Goldfarb, Avi; Haviv, Avery; … - In: Marketing science 43 (2024) 4, pp. 697-708
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Datengetriebene Personalisierung in stationären Läden
Kralle, Nora - 2024
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015397658
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Machine Learning Modelle zur Vorhersage von Zahlungsausfällen im Energiemarkt
Stecker, Rouven; Lehrbass, Frank; FOM Hochschule für … - 2023
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Does (customer data) size matter? : generating valuable customer insights with less customer relationship risk
Plangger, Kirk; Marder, Ben; Montecchi, Matteo; Watson, … - In: Psychology & marketing 40 (2023) 10, pp. 2016-2028
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Machine Learning Modelle zur Vorhersage von Zahlungsausfällen im Energiemarkt
Stecker, Rouven; Lehrbass, Frank - 2023
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It's a match! : linking foreign counterparts in Italian customs data to their balance sheets
Crispino, Marta; Conteduca, Francesco Paolo - 2023
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Personalization scale in airlines : combining the power of rich customer data, experiential learning, and revenue management
Guerrini, Alberto; Ferri, Gabriele; Rocchi, Stefano; … - In: Journal of revenue and pricing management 22 (2023) 2, pp. 171-180
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Digital Hermits
Miklós-Thal, Jeanine; Goldfarb, Avi; Haviv, Avery; … - 2023
When a user shares multi-dimensional data about themselves with a firm, the firm learns about the correlations of different dimensions of user data. We incorporate this type of learning into a model of a data market in which a firm acquires data from users with privacy concerns. User data is...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014262161
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Using deep learning to overcome privacy and scalability issues in customer data transfer
Anand, Piyush; Lee, Clarence - In: Marketing science 42 (2023) 1$1m1/2, pp. 189-207
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Voluntary disclosure and personalized pricing
Ali, S. Nageeb; Lewis, Gregory; Vasserman, Shoshana - In: The review of economic studies : RES 90 (2023) 2, pp. 538-571
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L' Open Banking nel sistema dei pagamenti : evoluzione infrastrutturale, innovazione e sicurezza, prassi di vigilanza e sorveglianza
Pellitteri, Roberto; Parrini, Ravenio; Cafarotti, Carlo; … - 2023
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014226875
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Big data analytics democratized with clean collaboration and customer privacy choice
Pauwels, Koen; Aksehirli, Zeynep - In: Journal of business research : JBR 188 (2025), pp. 1-8
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Australia’s Forgotten Privacy Principle : Why Common ‘Enrichment’ of Customer Data for Profiling and Targeting is Unlawful
Kemp, Katharine - 2022
Many companies are not satisfied with collecting only the personal information that customers provide during a transaction or sign-up, or even the additional personal information they collect about the customer’s activities on the company’s own website or app. Instead, there is a common...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014076797
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Customer Data Privacy, Competition and Firm Performance
Avramidis, Panagiotis; Serfes, Konstantinos; Vlachos, … - 2022
Customer data offers monetization opportunities but also entails potential risks for many businesses because of customer privacy concerns. Despite the increasing importance of these trade offs, there is limited research of their impact on businesses. To address this gap, we develop a theoretical...
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Open banking and customer data sharing : implications for FinTech borrowers
Nam, Rachel J. - 2022 - First draft: Sept 23, 2022
With open banking, consumers take greater control over their own financial data and share it at their discretion. Using a rich set of loan application data from the largest German FinTech lender in consumer credit, this paper studies what characterizes borrowers who share data and assesses its...
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Digitaler Schatten der Kundeninteraktionen produzierender Unternehmen
Schacht, Maximilian - 2022 - 1. Auflage
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Using Deep Learning to Overcome Privacy and Scalability Issues in Customer Data Transfer
Anand, Piyush; Lee, Clarence - 2022
Customer privacy is increasingly important to marketers. High-profile breaches of databases containing sensitive customer information, and the growing need to build the infrastructure required to support analysis of big data, present nontrivial obstacles to researchers seeking individual-level...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014089606
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Managing Informational Uncertainty in Customer Data Breaches : Empirical Insights into Understanding and Addressing Customer Needs in Healthcare Security Incidents
Diesterhöft, Till Ole - 2024 - 1st ed.
Intro -- Acknowledgements -- Abstract -- Table of Contents -- List of Figures -- List of Tables -- List of Abbreviations -- A. Foundations -- I. Introduction -- I.1 Motivation -- I.2 Research Gaps and Research Questions -- I.3 Dissertation Structure -- I.4 Research Positioning -- I.5 Anticipated...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015373706
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The economics of privacy
Goldfarb, Avi (ed.); Tucker, Catherine (ed.) - National Bureau of Economic Research - 2024
"The falling costs of collecting, storing, and processing data have allowed firms and governments to improve products and services. These same changes have also yielded databases containing detailed, individual-level data, raising privacy concerns. The Economics of Privacy summarizes the...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014456342
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The impact of customer privacy concerns on service robot adoption intentions : a credence/experience service typology perspective
Yao, Qi; Hu, Chao; Zhou, Wenkai - In: Technological forecasting and social change : an … 198 (2024), pp. 1-11
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D2C – Direkte Kundenbeziehungen statt Plattformabhängigkeit : Wie Direct-to-Consumer-Geschäftsmodelle funktionieren können
Lüdtke, Jan-Paul; Fretschner, Michael - 2024
Das Zeitalter der Plattformen: Plattformökonomie, Marktdominanz und Oligopolisierung des Kundenzugangs -- Die Emanzipation von den Plattformen durch den Aufbau direkter Kundenbeziehungen (D2C): Aufmerksamkeitsökonomie, Customer Journeys, Kundenverhalten und -daten; Direkte Kundenbeziehungen...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014495465
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Data-driven personalization : how to use consumer insights to generate customer loyalty
Hou, Zontee - 2024
"To break through the noise, marketers today need to be hyper-relevant to their customers. To do that takes data and a deep understanding of your audience. Data-Driven Personalization breaks down the best ways to reach new customers and better engage your best customers. By combining principles...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015055319
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Softening competition through unilateral sharing of customer data
Choe, Chongwoo; Cong, Jiajia; Wang, Chengsi - In: Management science : journal of the Institute for … 70 (2024) 1, pp. 526-543
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Big data : the new gold mine for supermarkets
Taghipour, Atour - In: Applications of new technology in operations and supply …, (pp. 98-106). 2024
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015211492
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Big Data and Digital Markets Contestability : Theory of Harm and Data Access Remedies
Krämer, Jan; Schnurr, Daniel - 2021
This article analyses the crucial role of user data for digital markets contestability and presents policy proposals devised to address growing concerns about the dominance of data-rich incumbents in digital markets. To this end, we discuss a data-driven theory of harm that would warrant ex-ante...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10013245465
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Voluntary Disclosure and Personalized Pricing
Ali, S. Nageeb; Lewis, Gregory; Vasserman, Shoshana - 2021
Firms have ever increasing access to consumer data, which they use to personalize their advertising and to price discriminate. This raises privacy concerns. Policymakers have argued in response that consumers should be given control over their data, able to choose what to share and when. Since...
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Monetizing privacy
Garratt, Rod; Lee, Michael Junho - 2021
In a market where consumers choose between payment options and firms compete with products and prices, we show that payment data drives the formation of a market monopoly. A data-sharing policy can successfully restore and maintain a competitive market, but often at the expense of both...
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Household Financial Transaction Data
Baker, Scott; Küng, Lorenz - National Bureau of Economic Research - 2021
The growth of the availability and use of detailed household financial transaction microdata has dramatically expanded the ability of researchers to understand both household decision-making as well as aggregate fluctuations across a wide range of fields. This class of transaction data is...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10012599317
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Buying Data from Consumers : The Impact of Monitoring Programs in U.S. Auto Insurance
Jin, Yizhou; Vasserman, Shoshana - National Bureau of Economic Research - 2021
New technologies have enabled firms to elicit granular behavioral data from consumers in exchange for lower prices and better experiences. This data can mitigate asymmetric information and moral hazard, but it may also increase firms' market power if kept proprietary. We study a voluntary...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10012599386
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Data and e-commerce : an economic relationship
Klimek, Libor; Funta, Rastislav - In: Danube : law and economics review 12 (2021) 1, pp. 33-44
In almost all sectors, online services play a much larger role than a few years ago. Data-driven platform models combine an ever greater degree of market power. The associated concentration effect leads to the displacement of medium-sized companies from the market. When looking at the large...
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Unilateral sharing of customer data for strategic purposes
Choe, Chongwoo; Cong, Jiajia; Wang, Chengsi - 2021
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10012651428
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Telecommunications networks and public health responses during the COVID-19 pandemic : evidence from a large national network operator in Canada
Rowsell, Joe; Hertanto, Anthony; Mathur, Anand - 2021
The COVID-19 pandemic has demonstrated the fundamental importance of telecommunications networks. This paper utilizes data from a large North American network operator to examine the role of telecom networks in enabling public health and economic responses to the pandemic. During the pandemic,...
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A Growth Model of the Data Economy
Farboodi, Maryam; Veldkamp, Laura - National Bureau of Economic Research - 2021
The rise of information technology and big data analytics has given rise to "the new economy." But are its economics new? This article constructs a growth model where firms accumulate data, instead of capital. We incorporate three key features of data: 1) Data is a by-product of economic...
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Certification in the digital age : influence on consumer behavior
Sokoll, Cynthia - 2021
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10013332606
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Das Management von Kundendaten in Verbundgruppen Forschungsaufbau und finale Ergebnisse
Schupp, Robin Philip - 2021
Die Verteilung von Daten und Informationen nimmt innerhalb der Verbundgruppen eine tragende Rolle ein und ist daher bereits seit Jahren ein wichtiger Gegenstand der empirischen Kooperationsforschung. Durch eine branchenübergreifend zu beobachtende, stetig wachsende Absatzmarktorientierung...
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Digital hermits
Miklos-Thal, Jeanine; Goldfarb, Avi; Haviv, Avery; … - 2023
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10013530914
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Artificial intelligence ecosystems for marketing communications
Malthouse, Edward; Copulsky, Jonathan R. - In: International journal of advertising : the review of … 42 (2023) 1, pp. 128-140
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Banking on data : evaluating open banking and data rights in banking law
Farrell, Scott <Dr.> - 2023
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014430215
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Subscription Economy : der Kunde im Mittelpunkt von Abp-Modellen
Stiefbold, Ines - In: Medienwirtschaft : MW ; Perspektiven der digitalen … 20 (2023) 3, pp. 6-7
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014384998
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Consumer Surveillance and Financial Fraud
Bian, Bo; Pagel, Michaela; Tang, Huan - National Bureau of Economic Research - 2023
Companies near constantly surveil their customers to collect, analyze, and profit from their private information. A prevailing concern is that the market for private data and security breaches expose consumers to financial fraud. In this study, we exploit Apple's App Tracking Transparency (ATT)...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014372449
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Examining consumer food waste through grocery retailers' customer data : segments and practical implications
Närvänen, Elina; Mesiranta, Nina; Saarijärvi, Hannu; … - In: International journal of consumer studies 47 (2023) 4, pp. 1273-1290
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014325939
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Artificial intelligence and user-generated data are transforming how firms come to understand customer needs
Hauserp, John R.; Lip, Zelin; Mao, Chengfeng - In: Artificial intelligence in marketing, (pp. 147-167). 2023
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Deep learning in marketing : a review and research agenda
Liu, Xiao - In: Artificial intelligence in marketing, (pp. 239-271). 2023
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014307159
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Kundendaten im E-Commerce : Optimierungspotenzial im Checkout-Prozess des deutschen Online-Handels
Braun, Simone; Hennig, David - In: Dialogmarketing Perspektiven 2022/2023 : Tagungsband …, (pp. 125-155). 2023
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Digital Hermits
Miklós-Thal, Jeanine; Goldfarb, Avi; Haviv, Avery M.; … - National Bureau of Economic Research - 2023
When a user shares multi-dimensional data about themselves with a firm, the firm learns about the correlations of different dimensions of user data. We incorporate this type of learning into a model of a data market in which a firm acquires data from users with privacy concerns. User data is...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014226117
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Taxing Consumer-Facing Business as a Regulatory Currency
Dourado, Ana Paula - 2023
The author contends that taxation should be a regulatory currency for the free collection, mining and sale of personal data and connected activities (knowledge discovery and data mining business (KDDM), also called consumer-facing business (CFB)) that is similar to a royalty on natural resources...
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Datengetriebenes Targeting
Bauert, Sarah - 2020
Das Ziel der Arbeit ist es herauszufinden, welche Targeting-Techniken von Social Media-Plattformen angeboten werden und somit einen Überblick über die verschiedenen Möglichkeiten zugeben, die Unternehmen im Bereich Social Media-Advertising haben.
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The Economics of Social Data
Bergemann, Dirk - 2020
A data intermediary pays consumers for information about their preferences and sells the information so acquired to firms that use it to tailor their products and prices. The social dimension of the individual data - whereby an individual's data are predictive of the behavior of others -...
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