Paetz, Friederike; Schultz, Carsten D. - In: Journal of retailing and consumer services 84 (2025), pp. 1-13
The adoption of digital voice assistants, e.g., smart speakers, is a megatrend, and several brands are currently sharing the market. A key question for smart speaker providers is who the users are to derive successful marketing strategies. This study examines the personality structure of brand...