The field of competence studies has grown exponentially. It has gained wide interest in all sectors of education, in various types of organizations, in research and in consultancy. Competence-based education, training and development, competence management and core-competence strategy have been...

We want to invite researchers working in such diverse fields as network applications, telecommunications, call-centers and pure queueing theory to participate. In all these research fields models show up in which the customers play a more active role than in the traditional queueing models such...

The first objective of this two-day conference is to provide insights into the optimal and politically feasible design of climate policies and to discuss the importance of Green Paradox effects if suboptimal climate policies are implemented instead. The second objective is to emphasize and show...