True multidistribution is hard to achieve. It requires significant long-term investment, but what benefits or return on investment can banks expect? There is unfortunately no easy answer, but there is one place where you can learn from the bankers with the most experience in this area: the Efma...

The payments industry is facing challenges from all sides: competition and pricing pressures; new regulations; continuing macroeconomic uncertainty; and changing customer demands. Banks need to be flexible and agile to take advantage of the huge potential gains available from the payments...

The emerging ‘advanced payments’ sector includes the convergence of mobile, Internet and tablet payments. These represent exciting and lucrative new revenue channels. Industry leaders have already started to grasp this opportunity and are focusing on emerging mobile and NFC innovation and...

Recent events have underlined the importance of cash as a refuge, as cash in circulation peaked at the height of the financial crisis. Since then, demand has remained strong and there has been no sign of repatriation of those banknotes. At the same time, the infrastructure of the cash cycle is...

Migrants from Eastern Europe, Northern Europe and North Africa continue to make their home in Western Europe - but how well are their needs being met? Migrant banking in Europe offers a range of exciting opportunities for both financial and non-financial players. For instance, there is a small...

The Future of cash conference brings together all stakeholders in the cash cycle - central banks, commercial banks, retailers, payment service providers, cash logistics companies, etc. with aim of providing a forum for the exchange of best practices and the further optimisation of the cash...

This year, therefore, the conference will focus on four key themes - New approaches to customer retention: an exploration of the effectiveness of the latest loyalty schemes; - New approaches to customer communication: engaging customers in real dialogue, using social networking sites and other...

The Efma Congress is dedicated to multichannel management. This year’s Congress will have two special sessions: - New banks and banking models This session will include case studies presented by senior executives of new European banks, such as Metrobank, Zuno Bank and Alior Bank. We will also...

This year’s conference will focus on a wide range of topics, including: - Reaping the rewards across converging channels: Learning valuable lessons from those who are developing new initiatives. - Fighting fraud: Managing increasingly complex security models. - Meeting SEPA migration...

The main issues discussed at this year’s event will include: - New strategies • Business models. Emerging business models to drive customer adoption across both mobile banking and payments. How to build the right applications and how to differentiate your proposition. • Partnerships. How...