Due to the continued impact of the COVID-19 pandemic, The Spring Servitization Conference 2020 will be a virtual event with a programme spanning three days from 14-16 September 2020. The Spring Servitization Conference (#SSC2020) is dedicated to understanding how organisations can develop and...

Abstracts are invited on all aspects of servitization. We like to welcome contributions from practitioners along with empirical studies of product manufacturers, utilities and technology vendors. Contributions from the academic fields of strategic management, marketing, operations management,...