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Achieving sales targets remains a key challenge for European banks. However, there have been some unprecedented developments within the financial services sector over the last year. These have led to a considerable change in customer, market and regulatory attitudes in relation to how banks sell...
Persistent link: https://www.econbiz.de/10009249126
The Future of cash conference brings together all stakeholders in the cash cycle - central banks, commercial banks, retailers, payment service providers, cash logistics companies, etc. with aim of providing a forum for the exchange of best practices and the further optimisation of the cash...
Persistent link: https://www.econbiz.de/10009249125
This year, therefore, the conference will focus on four key themes - New approaches to customer retention: an exploration of the effectiveness of the latest loyalty schemes; - New approaches to customer communication: engaging customers in real dialogue, using social networking sites and other...
Persistent link: https://www.econbiz.de/10009249124
The Efma Congress is dedicated to multichannel management. This year’s Congress will have two special sessions: - New banks and banking models This session will include case studies presented by senior executives of new European banks, such as Metrobank, Zuno Bank and Alior Bank. We will also...
Persistent link: https://www.econbiz.de/10009249121
This year’s conference will focus on a wide range of topics, including: - Reaping the rewards across converging channels: Learning valuable lessons from those who are developing new initiatives. - Fighting fraud: Managing increasingly complex security models. - Meeting SEPA migration...
Persistent link: https://www.econbiz.de/10009249123
The main issues discussed at this year’s event will include: - New strategies • Business models. Emerging business models to drive customer adoption across both mobile banking and payments. How to build the right applications and how to differentiate your proposition. • Partnerships. How...
Persistent link: https://www.econbiz.de/10009249122
Efma is delighted to bring you a new Credit risk and debt management 2010 conference. Its aim is to provide senior level debt and credit management delegates with the right tools and solutions at a time of increasing change. With the latest research, industry insights and case study results,...
Persistent link: https://www.econbiz.de/10005878206
In recent years, Efma has run highly successful conferences on customer loyalty. The major changes that have taken place in the retail banking sector in the last year or so have increased the importance of retaining the most profitable customers. This year, therefore, the conference will focus...
Persistent link: https://www.econbiz.de/10005878205
Achieving sales targets remains a key challenge for European banks. However, there have been some unprecedented developments within the financial services sector over the last year. These have led to a considerable change in customer, market and regulatory attitudes in relation to how banks sell...
Persistent link: https://www.econbiz.de/10005878204
The conference will discuss various strategic and practical issues, including: - Customer-driven channel management: Developing the right multi-channel strategy for the next decade. The future roles of the branch and the customer relationship model. Building micro-capabilities within each...
Persistent link: https://www.econbiz.de/10005878201
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