1% for 10%: executive strategies for customer care
Year of publication: |
2006-04-01
|
---|---|
Authors: | Kakabadse, A. ; Savery, L. ; Kakabadse, N. ; Lee-Davies, L. |
Publisher: |
John Wiley & Sons |
Subject: | HF5415.5 Customer relations | HD30.28 Strategic planning |
-
Developing a business improvement strategy based on the EFQM model
Rocha-Lona, L., (2009)
-
Johannesson, J., (2010)
-
Strategic capability development in the higher education sector
Brown, P., (2004)
- More ...
-
Smart technology: the leadership challenge
Kakabadse, N., (2008)
-
Alleyne, C., (2007)
-
Kakabadse, N., (2007)
- More ...