Energy Poverty Advisory Hub handbook 1 : guide to energy poverty diagnosis

This handbook focuses on the various steps in the diagnosis phase, providing a detailed description of each step. It is of primary importance to take adequate time to understand the challenges and to design a response. A robust diagnosis will allow you to answer the most relevant questions when designing effective solutions: Is there energy poverty in the municipality? Where is it concentrated? What is the severity of the situation? Who are those most affected? What are the most significant determining factors? What perception do the agents involved have of this problem? The aim of the handbook is to help municipalities in their efforts to start analysing and addressing energy poverty. In function of this, it is designed to be adaptable to different situations. The basic idea is that it is useful as a starting point in acting against energy poverty, whether you have prior knowledge or not. Whether you have many resources or few resources. All the steps taken are important and have a purpose in improving the lives of people who are in this situation. Every action counts and the best time to act is now. Diagnosing the situation is the starting point.