This policy brief offers advice for making digital remote work a viable solution to fill labour gaps without requiring workers to physically relocate. From a technology standpoint, there is no reason someone who does computer-based work must physically relocate, assuming they have the required job skills and internet connectivity. The increased use of bilateral labour agreements (BLAs) between countries is evidence that there are major skills gaps and global competition for labour. Indeed, a BLA can serve as a "policy sandbox" where governments negotiate the legal and statutory terms of digital remote work. Digital remote work can be an especially useful solution when the country providing labour has a large pool of people who are willing to work and fill labour pool gaps in countries of employment, but for different legal or personal reasons cannot relocate across borders. This latter point is no small thing: there is a significant body of migration research showing that the majority of people are not interested in moving across borders - or in the case of many refugees are unable to do so. The reasons for this are myriad. Digital labour could be a workaround to meet basic labour demand and facilitate economic inclusion. The word "could" is critical because banking, social and health insurance, and taxation, all of which are components of legal employment, remain bordered. This policy brief will focus on a specific case from research on urban refugee livelihoods where the worker was able to work digitally in the U.S. from Malaysia, while being subject to social security, taxation and insurance in the U.S. The idiosyncrasies in this case help point to spaces for reforming social security, tax and insurance rules to reduce their "bordered-ness" and make digital work more systematically viable. Key policy messages: To make digital remote work viable at scale, development cooperation agencies should play a key facilitator role, linking relevant authorities in the tax, social insurance and banking regulation sectors. This is especially important for refugees, who often cannot move and who fall outside the protection of host country labour laws. These reforms could, for example, be built into BLAs. Achieving inclusive economic development goals via digital employment would require that remote workers earned competitive salaries. Thus, there would need to be buy-in from the private sector regarding wage competitiveness for workers in different countries, as well as a role for unions and civil society in negotiating digital remote work policy. While digital work can enable greater economic and labour participation for workers who cannot relocate for jobs, there are still sectors that require physical presence. Thus, digital remote work is not a replacement for immigration policy that facilitates safe and flexible migration for those people who do have to move.
