A blockchain-based evaluation approach for customer delivery satisfaction in sustainable urban logistics
| Year of publication: |
2021
|
|---|---|
| Authors: | Tian, Zonggui ; Zhong, Ray Y. ; Barenji, Ali Vatankhah ; Wang, Y. T. ; Li, Zhi ; Rong, Yiming |
| Published in: |
International journal of production research. - London [u.a.] : Taylor & Francis, ISSN 1366-588X, ZDB-ID 1485085-0. - Vol. 59.2021, 7, p. 2229-2249
|
| Subject: | blockchain | customer satisfaction | machine learning | sustainability | Urban logistics | Kundenzufriedenheit | Customer satisfaction | Künstliche Intelligenz | Artificial intelligence | Nachhaltigkeit | Sustainability | Blockchain | Logistik | Logistics | Logistikunternehmen | Logistics provider | Lieferkette | Supply chain |
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