A class of statistical models for evaluating services and performances
| Year of publication: |
2009
|
|---|---|
| Authors: | Corduas, Marcella ; Iannario, Maria ; Piccolo, Domenico |
| Published in: |
Statistical methods for the evaluation of educational services and quality of products. - Berlin : Physica-Verlag, ISBN 978-3-7908-2384-4. - 2009, p. 99-117
|
| Subject: | CUB model | Qualitative Methode | Qualitative method | Bewertung | Evaluation | Theorie | Theory | Schätzung | Estimation | Studierende | Students | Kundenzufriedenheit | Customer satisfaction | Italien | Italy |
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