A comparative analysis of electronic service quality in the online open market and social commerce : the case of Korean young adults
Suk Bong Choi, Jin Min Kim
| Year of publication: |
June 2018
|
|---|---|
| Authors: | Choi, Sukbong ; Kim, Jin Min |
| Subject: | Online open market | Social commerce | Service quality | Kano model | Analytic hierarchy process | Dienstleistungsqualität | Online-Handel | Online retailing | Social Web | Social web | Electronic Commerce | E-commerce | Südkorea | South Korea | AHP-Verfahren | AHP approach | Kundenzufriedenheit | Customer satisfaction |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1007/s11628-017-0352-7 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011915085