A cultural theory perspective to service expectations in restaurants and food services
Yingying Liao, Ebrahim Soltani, Fangrong Li, and Chih-Wen Ting
| Year of publication: |
2024
|
|---|---|
| Authors: | Liao, Yingying ; Soltani, Ebrahim ; Ting, Chih-Wen |
| Published in: |
International journal of quality and service sciences. - Bingley [u.a.] : Emerald, ISSN 1756-6703, ZDB-ID 2490487-9. - Vol. 16.2024, 2, p. 167-198
|
| Subject: | Confucian Asian cluster | Hospitality industry | Service expectations | Within-cluster differences | Gastgewerbe | Gastronomie | Restaurant industry | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsmanagement | Service management | Konfuzianismus | Confucianism | Asien | Asia | Catering | Catering industry |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/IJQSS-09-2023-0145 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015078173