A descriptive analysis of nursing satisfaction : first-time versus non-first-time medical-surgical patients
Year of publication: |
2012
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Authors: | Oetker-Black, Sharon ; Petrochuk, Michael |
Published in: |
Health marketing quarterly. - Philadelphia, Pa. : Taylor & Francis, ISSN 0735-9683, ZDB-ID 639428-0. - Vol. 29.2012, 4, p. 303-310
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Subject: | Patienten | Patients | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Pflegeberufe | Nursing profession | Krankenhaus | Hospital | USA | United States |
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