A diary and experience sampling method of performance pressure and service performance in service industry
Yingwei Ren and Biqian Zhang, Lei Zhao and Yinwei Bu
| Year of publication: |
2022
|
|---|---|
| Authors: | Ren, Yingwei ; Zhang, Biqian ; Zhao, Lei ; Bu, Yinwei |
| Subject: | Calling | Diary and experience sampling method | Emotional labor | Performance pressure | Scale development | Service performance | Dienstleistungssektor | Service industry | Performance-Messung | Performance measurement | Stichprobenerhebung | Sampling | Dienstleistungsqualität | Service quality | Unternehmenserfolg | Firm performance |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/NBRI-05-2021-0034 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013453644