A diffusion model for service products
Year of publication: |
2014
|
---|---|
Authors: | Shi, Xiaohui ; Pattarin Chumnumpan ; Fernandes, Kiran |
Published in: |
The journal of services marketing. - Bingley : Emerald Group Publishing Limited, ISSN 0887-6045, ZDB-ID 1027140-5. - Vol. 28.2014, 4, p. 331-341
|
Subject: | Diffusion | Service product | Customer switching | Innovationsdiffusion | Innovation diffusion | Dienstleistungssektor | Service industry | Theorie | Theory | Produktivität | Productivity | Dienstleistungsqualität | Service quality | Produktentwicklung | New product development | Konsumentenverhalten | Consumer behaviour |
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