A FRAMEWORK FOR DEVELOPING PERSONALIZEABLEMOBILE SERVICES IN AUTOMOBILES

This paper focuses on the systematic development and implementation of mobile services (e.g. location-basedservices) in automobiles. It includes a design framework that represents the requirements ofautomotive service engineering (e.g., the development process for supporting location-based servicesincluding contracting with network providers) and a corresponding process model that combines iterativeservice development with prototyping.The framework and the process model are applied to a new mobile automotive service called MACS1MyNews. MACS MyNews is a personalizeable, interactive news service that allows the driver to specifydesired topics of transmitted newscasts.[...]

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Year of publication:	2007
Authors:	Hoffmann, Holger ; Leimeister, Jan Marco ; Krcmar, Helmut
Institutions:	Universität <Kassel> / Fachgebiet Wirtschaftsinformatik
Subject:	Dienstleistung \| services management \| Prozessmodell \| Kraftfahrzeugindustrie \| automobile industry \| Prototyping

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1 INTRODUCTION
2 THE MACS DESIGN FRAMEWORK
3 PROCESS MODEL FOR THE MACS DESIGN FRAMEWORK
4 APPLICATION OF THE DESIGN FRAMEWORK ACCORDING TOTHE PROCESS MODEL
4.1 MACS Service Scenarios
4.2 MACS Service Network
4.3 MACS Technologies
4.4 MACS Prototype & Platform
4.5 MACS Safety Aspects
4.6 Prototype Evaluation
5 IMPLICATIONS FOR FUTURE USE AND FUTURE RESEARCH
References

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