A framework for innovative service design
Olivier Furrer, D. Sudharshan, Rodoula H. Tsiotsou and Ben S. Liu
| Year of publication: |
June-July 2016
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|---|---|
| Authors: | Furrer, Olivier ; Sudharshan, Devanathan ; Tsiotsou, Rodoula H. ; Liu, Ben S. C. |
| Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 722623-8. - Vol. 36.2016, 9/10, p. 452-471
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| Subject: | Service design | services innovation | design science | service-dominant logic | customer co-creation | Service-Dominant Logic | Service-dominant logic | Dienstleistungsinnovation | Service innovation | Kundenintegration | Customer integration | Innovation | Dienstleistungsmarketing | Services marketing | Dienstleistung | Services | Marketingtheorie | Marketing theory | Produktgestaltung | Product design | Produktentwicklung | New product development | Beziehungsmarketing | Relationship marketing | Innovationsmanagement | Innovation management | Konsumentenverhalten | Consumer behaviour |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/02642069.2016.1248420 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011579233