A fuzzy logic model for competitive assessment of airline service quality
Margaret F. Shipley and Steven P. Coy
| Year of publication: |
2009
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| Authors: | Shipley, Margaret F. ; Coy, Steven P. |
| Published in: |
International journal of productivity and quality management : IJPQM. - [Olney, Bucks] : Inderscience Enterprises, ISSN 1746-6474, ZDB-ID 21933765. - Vol. 4.2009, 1, p. 84-102
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| Type of publication: | Article |
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| Language: | English |
| Source: |
Persistent link: https://www.econbiz.de/10009869937