A knowledge gap model for improving service quality of international distribution centers
Autoren: Show-Hui S. Huang and Wen-Kai K. Hsu
| Year of publication: |
December 2016
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|---|---|
| Authors: | Huang, Show-Hui S. ; Hsu, Wen-Kai K. |
| Published in: |
Maritime economics & logistics : a quarterly scientific journal committed to the advancement of maritime economics as a distinct and well defined branch of both applied economics and international business. - Basingstoke : Palgrave Macmillan, ISSN 1479-2931, ZDB-ID 2108520-1. - Vol. 18.2016, 4, p. 476-495
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| Subject: | service quality | gap | fuzzy | AHP | international distribution center | Dienstleistungsqualität | Service quality | AHP-Verfahren | AHP approach | Taiwan | Fuzzy-Set-Theorie | Fuzzy sets |
| Extent: | Illustrationen |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1057/mel.2016.16 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011587536