A meta-analysis of the determinants of patient satisfaction and loyalty
Karin Olesen and Hanoku Bathula
| Year of publication: |
2022
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|---|---|
| Authors: | Olesen, Karin ; Bathula, Hanoku |
| Published in: |
Health marketing quarterly. - Philadelphia, PA : Routledge, Taylor & Francis Group, ISSN 1545-0864, ZDB-ID 2068500-2. - Vol. 39.2022, 2, p. 191-210
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| Subject: | Commitment | health service quality | patient loyalty | patient satisfaction | trust | Kundenzufriedenheit | Customer satisfaction | Patienten | Patients | Dienstleistungsqualität | Service quality | Beziehungsmarketing | Relationship marketing | Krankenhaus | Hospital | Meta-Analyse | Meta-analysis | Vertrauen | Confidence | Gesundheitsversorgung | Health care | Ärzte | Physicians | Gesundheitswesen | Health care system |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/07359683.2022.2050000 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013357112