A model of website quality-based e-commerce satisfaction index
Year of publication: |
2016
|
---|---|
Authors: | Pilelienė, Lina ; Grigaliūnaitė, Viktorija |
Published in: |
Scientific Annals of Economics and Business. - Iaşi : Editura Universitǎtii Alexandru Ioan Cuza, ISSN 2501-1960, ZDB-ID 2892946-9. - Vol. 63.2016, 1, p. 29-46
|
Subject: | Website quality | e-commerce | customer satisfaction | structural equation modelling | Electronic Commerce | E-commerce | Website | Kundenzufriedenheit | Customer satisfaction | Online-Handel | Online retailing | Strukturgleichungsmodell | Structural equation model | Dienstleistungsqualität | Service quality | Qualitätsmanagement | Quality management |
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