A model of website quality-based e-commerce satisfaction index
Lina Pilelienė, Viktorija Grigaliūnaitė
| Year of publication: |
2016
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|---|---|
| Authors: | Pilelienė, Lina ; Grigaliūnaitė, Viktorija |
| Published in: |
Scientific Annals of Economics and Business. - Iaşi : Editura Universitǎtii Alexandru Ioan Cuza, ISSN 2501-1960, ZDB-ID 2892946-9. - Vol. 63.2016, 1, p. 29-46
|
| Subject: | Website quality | e-commerce | customer satisfaction | structural equation modelling | Electronic Commerce | E-commerce | Kundenzufriedenheit | Customer satisfaction | Website | Strukturgleichungsmodell | Structural equation model | Online-Handel | Online retailing | Dienstleistungsqualität | Service quality | Qualitätsmanagement | Quality management | Beziehungsmarketing | Relationship marketing |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1515/aicue-2016-0003 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011646901