A modified VIKOR multiple-criteria decision method for improving domestic airlines service quality
James J. H. Liou; Chieh-Yuan Tsai; Rong-Ho Lin; Gwo-Hshiung Tzeng
| Year of publication: |
2011
|
|---|---|
| Authors: | Liou, James J. H. ; Tsai, Chieh-yuan ; Lin, Rong-ho ; Tzeng, Gwo-hshiung |
| Published in: |
Journal of air transport management. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6997, ZDB-ID 1208154-1. - Vol. 17.2011, 2, p. 57-61
|
| Subject: | Fluggesellschaft | Airline | Dienstleistungsqualität | Service quality | Multikriterielle Entscheidungsanalyse | Multi-criteria analysis | Taiwan |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Notes: | Erratum enth. in: Vol. 20.2012, S. 7-8 |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009719458