A multidimensional and hierarchical model of banking services and behavioral intentions of customers
Md. Alamgir Hossain, Nusrat Jahan and Minho Kim
| Year of publication: |
2023
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|---|---|
| Authors: | Hossain, Md. Alamgir ; Jahan, Nusrat ; Kim, Minho |
| Published in: |
International journal of emerging markets. - Bradford : Emerald, ISSN 1746-8817, ZDB-ID 2242085-X. - Vol. 18.2023, 4, p. 845-867
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| Subject: | Banks | Behavioral intentions | Corporate image | Customer satisfaction | Multidimensional and hierarchical service quality model | Perceived value | Kundenzufriedenheit | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour | Firmenimage | Corporate reputation | Bankgeschäft | Banking services | Bank |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/IJOEM-07-2020-0831 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014333582