A performance index for traditional retailers incorporating digital marketplace : benchmarking through data envelopment analysis (DEA)
I. Costa Melo, P. N. Alves Junior, J.S. Callefi, T.K. Kodama, M.S. Nagano, and D.A.N. Rebelatto
Year of publication: |
2022
|
---|---|
Authors: | Costa Melo, Isotilia ; Alves Junior, P. N. ; Callefi, Jéssica Syrio ; Kodama, Tatiana Kimura ; Nagano, Marcelo ; Rebelatto, Daisy Aparecida do Nascimento |
Published in: |
Journal of organizational computing and electronic commerce. - New York, NY : Routledge, Taylor and Francis Group, ISSN 1532-7744, ZDB-ID 2008078-5. - Vol. 32.2022, 3/4, p. 196-216
|
Subject: | Bricks-to-clicks | business-to-customer (B2C) | e-commerce | electronic commerce | website | Electronic Commerce | E-commerce | Data-Envelopment-Analyse | Data envelopment analysis | Benchmarking | Website | Online-Handel | Online retailing | Einzelhandel | Retail trade | Beziehungsmarketing | Relationship marketing | Performance-Messung | Performance measurement |
Saved in:
Online Resource