A quantifiable quality enabled servitisation model : benchmarking Indian automobile manufacturers
Bibekananda Mishra, Biswajit Mahanty and Jitesh J. Thakkar
| Year of publication: |
2021
|
|---|---|
| Authors: | Mishra, Bibekananda ; Mahanty, Biswajit ; Thakkar, Jitesh J. |
| Subject: | automobile organisation | CSQI | graph-theoretic approach | Quality concerns | quality model | service quality | servitisation | Dienstleistungsqualität | Service quality | Qualitätsmanagement | Quality management | Kfz-Industrie | Automotive industry | Benchmarking | Indien | India | Produktqualität | Product quality |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/00207543.2020.1736721 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012516246