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Performance-Based Contracts for Outpatient Medical Services
Jiang, Houyuan,
Private health care as a supplement to a public health system with waiting time for treatment
Hoel, Michael, (2000)
Profit-oriented shift scheduling of inbound contact centers with skills-based routing, impatient customers, and retrials
Helber, Stefan, (2007)
The general bulk queue as a Hilbert problem
Keilson, Julian, (1962)
A technique for discussing the pasage time distribution for stable systems
Keilson, Julian, (1966)
A gambler's ruin type problem in queuing theory
Keilson, Julian, (1963)