A social media analysis of quarantined passengers' social-supported coping and resilience-building experiences
Lijuan Su, Ruixin Liang, Qiuju Luo and Bingjie Liu-Lastres
| Year of publication: |
2025
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|---|---|
| Authors: | Su, Lijuan ; Liang, Ruixin ; Luo, Qiuju ; Liu, Bingjie |
| Published in: |
Journal of vacation marketing. - London : Sage, ISSN 1479-1870, ZDB-ID 2093798-2. - Vol. 31.2025, 3, p. 614-630
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| Subject: | Crisis communication | cruise travel | resilience building | social-supported coping | service failure | Social Web | Social web | Kreuzfahrt | Cruise | Krisenmanagement | Crisis management | Coping-Strategie | Coping strategy | Dienstleistungsqualität | Service quality | Öffentlichkeitsarbeit | Public relations | Kundenzufriedenheit | Customer satisfaction | Urlaubsverhalten | Holiday behaviour | Beschwerdemanagement | Complaint management |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1177/13567667231223552 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015425207