A socio-cognitive approach to customer adherence in health care
Lan Snell and Lesley White; Tracey Dagger
| Year of publication: |
2014
|
|---|---|
| Authors: | Snell, Lan ; White, Lesley ; Dagger, Tracey |
| Published in: |
European journal of marketing : EJM. - Bingley : Emerald Publishing Limited, ISSN 0309-0566, ZDB-ID 189982-X. - Vol. 48.2014, 3/4, p. 496-521
|
| Subject: | Self-efficacy | Emotional intelligence | Health care | Service quality | Intentions | Adherence | Socio-cognition | Dienstleistungsqualität | Kognition | Cognition | Gesundheitswesen | Health care system | Intelligenz | Intelligence | Konsumentenverhalten | Consumer behaviour | Gesundheitsversorgung | Emotion | Kundenzufriedenheit | Customer satisfaction | Krankenhaus | Hospital |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010371637