A study of the relationship between service atmosphere and customer loyalty with specific reference to structural equation modelling
Oktay Emir
| Year of publication: |
2016
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|---|---|
| Authors: | Emir, Oktay |
| Published in: |
Economic research. - Abingdon : Routledge, Taylor & Francis Group, ISSN 1331-677X, ZDB-ID 2171828-3. - Vol. 29.2016, 1, p. 706-720
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| Subject: | Tourism | hotels | service atmosphere | customer loyalty | structural equation model | Strukturgleichungsmodell | Structural equation model | Beziehungsmarketing | Relationship marketing | Hotellerie | Hotel industry | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour | Dienstleistungssektor | Service industry | Kundenzufriedenheit | Customer satisfaction | Tourismus | Kundenbindung | Customer retention |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012221981