A study of the transition from ISO 9000 to TQM in the context of organisational learning
| Year of publication: |
2001
|
|---|---|
| Authors: | Hill, Frances M. ; Hazlett, Shirley-Ann ; Meegan, Sarah |
| Published in: |
International journal of quality & reliability management. - Bradford : Emerald, ISSN 0265-671X, ZDB-ID 517872. - Vol. 18.2001, 2-3, p. 142-168
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