A study on customer knowledge management, inbound open innovation and firm performance
| Year of publication: |
2020
|
|---|---|
| Authors: | Xin, Wen ; Wu, Gang ; Kang, Qi ; Lei, Wang ; Zeng, Jianqiu |
| Published in: |
Human systems management : HSM. - Amsterdam [u.a.] : IOS Press, ISSN 0167-2533, ZDB-ID 863939-5. - Vol. 39.2020, 2, p. 183-195
|
| Subject: | Customer knowledge management | knowledge management | inbound open innovation | resource acquisition | resource integration | interaction mechanism | firm performance | Wissensmanagement | Knowledge management | Unternehmenserfolg | Firm performance | Open Innovation | Open innovation | Innovationsmanagement | Innovation management | Kundenintegration | Customer integration | Beziehungsmarketing | Relationship marketing | Wissenstransfer | Knowledge transfer | Ressourcenorientierter Ansatz | Resource-based view |
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