A theory of interior peaks : activity sequencing and selection for service design
Yifu Li, Tinglong Dai, Xiangtong Qi
Year of publication: |
2022
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Authors: | Li, Yifu ; Dai, Tinglong ; Qi, Xiangtong |
Published in: |
Manufacturing & service operations management : M & SOM. - Linthicum, Md. : Informs, ISSN 1526-5498, ZDB-ID 2023273-1. - Vol. 24.2022, 2, p. 993-1001
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Subject: | acclimation | activity selection | memory decay | people-centric operations | service design | service operations | Dienstleistungssektor | Service industry | Dienstleistungsinnovation | Service innovation | Dienstleistungsmanagement | Service management |
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