A typology framework of loyalty reward programs
Year of publication: |
2010
|
---|---|
Authors: | Cao, Yuheng ; Nsakanda, Aaron Luntala ; Mann, Inder Jit Singh |
Published in: |
E-business technology and strategy : international conference, CETS 2010, Ottawa, Canada, September 29 - 30, 2010 ; proceedings. - Berlin : Springer, ISBN 3-642-16396-3. - 2010, p. 159-170
|
Subject: | Beziehungsmarketing | Relationship marketing | Kundenbindungsprogramm | Loyalty program | Konsumentenverhalten | Consumer behaviour |
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