A user empowerment approach to information systems infusion
Hee-Woong Kim and Sumeet Gupta
| Year of publication: |
2014
|
|---|---|
| Authors: | Kim, Hee-Woong ; Gupta, Sumeet |
| Published in: |
IEEE transactions on engineering management : EM. - New York, NY : IEEE, ISSN 0018-9391, ZDB-ID 160438-7. - Vol. 61.2014, 4, p. 656-668
|
| Subject: | Customer relationship management (CRM) system | emergent use | extended use | integrative use | information systems (IS) infusion | psychological empowerment theory | user empowerment | work environment | Beziehungsmarketing | Relationship marketing | Informationssystem | Information system | Betriebliches Informationssystem | Business intelligence system | Kundenintegration | Customer integration |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010461198