Acceptance of online customer channels for damage claims in Germany
Fabian Lang, Lukas Riegel
| Year of publication: |
2025
|
|---|---|
| Authors: | Lang, Fabian ; Riegel, Lukas |
| Published in: |
Information technology and management. - Dordrecht [u.a.] : Springer Science + Business Media B.V, ISSN 1573-7667, ZDB-ID 2035174-4. - Vol. 26.2025, 1, p. 101-116
|
| Subject: | Customer channel | Damage claims | Insurance | Online services | SEM | Technology acceptance | Deutschland | Germany | Innovationsakzeptanz | Innovation adoption | Vertriebsweg | Distribution channel | Online-Handel | Online retailing | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing | Versicherung | Electronic Commerce | E-commerce |
freely available
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1007/s10799-023-00404-z [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015331010