Accurate predictions, invalid recommendations : lessons learned at the Dutch Social Security Institute UWV
| Year of publication: |
2021
|
|---|---|
| Authors: | Dees, Marcus ; De Leoni, Massimiliano ; Aalst, Wil van der ; Reijers, Hajo A. |
| Published in: |
Business process management cases vol. 2 : digital transformation - strategy, processes and execution. - Berlin : Springer, ISBN 978-3-662-63046-4. - 2021, p. 165-178
|
| Subject: | Sozialverwaltung | Social administration | Prozessmanagement | Business process management | Informationssystem | Information system | Personalisierung | Personalization | Niederlande | Netherlands |
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