Achieving Competitive Edge Getting Ahead Through Technology and People : Proceedings of the OMA-UK Sixth International Conference

Operations Strategy -- Materials Control, Supply Chain Management and Logistics -- Flexibility in Operations Systems -- Computer-Aided Management of Operations -- Work Organization -- Human Factors -- Managing the Implementation of Technology -- Design, Process Planning and ‘Time to Market’ Factors -- International Comparisons and Country-based Papers -- Service Operations -- Application of KBS, Expert Systems and Modelling -- Production Planning and Control -- Performance and Productivity Measurement and Improvement -- Managing the Quality Improvement Process -- Education, Training and Development -- Employee Participation and Involvement -- Author Index.