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Total Quality Management bei Fluggesellschaften : Verpflichtung und Involvierung des Top Managements
Koller, Karl J., (2006)
Qualitätsmanagement in Banken : Grundlagen, Kritik, Empirie
Eichhorn, Michael, (2003)
Improving data warehouse and business information quality : methods for reducing costs and increasing profits
English, Larry P., (1999)
Computerized cost control systems
Fuchs, Jerome H., (1976)
Computerized inventory control systems
Fuchs, Jerome H., (1978)
Management Consultants in action
Fuchs, Jerome H., (1975)