Adopting TQM approach to achieve customer satisfaction : a flour milling company case study
Yohanes Kristianto; Mian M. Ajmal; Maqsood Sandhu
| Year of publication: |
2012
|
|---|---|
| Authors: | Kristianto, Yohanes ; Ajmal, Mian M. ; Sandhu, Maqsood |
| Published in: |
The TQM journal : the international review of organizational improvement. - Bingley : Emerald Group Publishing Limited, ISSN 1754-2731, ZDB-ID 2409387-7. - Vol. 24.2012, 1, p. 29-46
|
| Subject: | Qualitätsmanagement | Quality management | Kundenzufriedenheit | Customer satisfaction | Mühlenindustrie | Grain milling industry | Lieferantenmanagement | Supplier relationship management | 2006-2008 |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal ; Fallstudie ; Case study |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009488964