Adoption of technology-based services : the role of customers' willingness to co-create
Year of publication: |
2015
|
---|---|
Authors: | Heidenreich, Sven ; Handrich, Matthias |
Published in: |
Journal of service management. - Bingley : Emerald, ISSN 1757-5818, ZDB-ID 2491767-9. - Vol. 26.2015, 1, p. 44-71
|
Subject: | Consumer behaviour | Service innovation | Service co-creation | Konsumentenverhalten | Kundenintegration | Customer integration | Dienstleistung | Services | Innovation | Dienstleistungsmarketing | Services marketing | Service-Dominant Logic | Service-dominant logic | Beziehungsmarketing | Relationship marketing | Dienstleistungsinnovation | Produktentwicklung | New product development | Dienstleistungssektor | Service industry | Innovationsdiffusion | Innovation diffusion |
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