Advancing collaborative knowledge environments : new trends in e-collaboration

1. From collaborative tools to collaborative working environments / Wolfgang Prinz, Maria Antonia Martinez-Carreras and Marc Pallot -- 2. Towards a reference architecture for collaborative work environments / Vassilios Peristeras ... [et al.] -- 3. Emerging collaboration routines in knowledge-intensive work processes: insights from three case studies / Burak Sari, Hermann Loeh and Bernhard R. Katzy -- 4. Collaborative performance: addressing the ROI of collaboration / Kjetil Kristensen and Björn Kijl -- 5. Collaborative distance: a framework for distance factors affecting the performance of distributed collaboration / Marc Pallot, Maria Antonia Martínez-Carreras and Wolfgang Prinz -- 6. Socio-technical influences on virtual research environments / Marisa Ponti -- 7. An integrated collaboration environment for various types of collaborative knowledge work / Frank Fuchs-Kittowski and Eric Siegeris -- 8. Communication genres for dispersed real-time collaboration (RTC): the role of presence and awareness / Frank Frössler -- 9. Self-regulation in instant messaging (IM): failures, strategies, and negative consequences / Anabel Quan-Haase -- 10. Instant messaging in global software teams / Suling Zhang ... [et al.] -- 11. Using WarpPLS in E-collaboration studies: an overview of five main analysis steps / Ned Kock -- 12. Scaffolding solutions to business problems: trust development as a learning process / Herbert Remidez and James M. Laffey -- 13. Mapping the need for mobile collaboration technologies: a fit perspective / Saonee Sarker ... [et al.] -- 14. Improved information connectivity and visibility throughout the global supply base / William Wilson and Kevin Duffy