Advancing e-commerce personalization : process framework and case study
| Year of publication: |
2015
|
|---|---|
| Authors: | Kaptein, Maurits ; Parvinen, Petri |
| Published in: |
International journal of electronic commerce : IJEC. - Philadelphia, Pa. : Routledge, Taylor & Francis Group, ISSN 1086-4415, ZDB-ID 1402660-0. - Vol. 19.2014/2015, 3, p. 7-33
|
| Subject: | E-commerce | e-tail | personalization | e-selling | online marketing | digital service innovation | Electronic Commerce | Online-Handel | Online retailing | Online-Marketing | Internet marketing | Digitale Güter | Digital goods | Beziehungsmarketing | Relationship marketing | Personalisierung | Personalization | Dienstleistungsinnovation | Service innovation | Konsumentenverhalten | Consumer behaviour |
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