Advancing the service sector with evolving technologies : techniques and principles

John Wang, [editor]

"This book discusses the application of information systems to service creation, modeling, and evolution, covering foundational concepts and innovations in service management, service-oriented computing, strategic information systems, and Web services"--

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Year of publication:	2012
Other Persons:	Wang, John (contributor)
Publisher:	Hershey, Pa. : Business Science Reference
Subject:	Dienstleistungssektor \| Service industry \| Kundenservice \| Customer service \| Unternehmensarchitektur \| Enterprise architecture \| Digitale Dienste \| Web-based service
Description of contents:	Table of Contents [gbv.de]

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Extent:	xxvi, 363 S graph. Darst 29 cm
Series:	Premier reference source
Type of publication:	Book / Working Paper
Type of publication (narrower categories):	Sammelwerk ; Collection of articles of several authors
Language:	English
Notes:	Includes bibliographical references and index. - Enth. 19 Beitr.
ISBN:	978-1-4666-0044-7 ; 978-1-4666-0046-1 ; 978-1-4666-0045-4
Source:	ECONIS - Online Catalogue of the ZBW

Persistent link: https://www.econbiz.de/10009504725