After-sale service deployment and information sharing in a supply chain under demand uncertainty
Year of publication: |
2019
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Authors: | Zhang, Shuguang ; Dan, Bin ; Zhou, Maosen |
Published in: |
European journal of operational research : EJOR. - Amsterdam : Elsevier, ISSN 0377-2217, ZDB-ID 243003-4. - Vol. 279.2019, 2 (1.12.), p. 351-363
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Subject: | Supply chain management | After-sale service | Service deployment strategy | Information forecast | Information sharing | Lieferkette | Supply chain | Informationsverbreitung | Information dissemination | Wissenstransfer | Knowledge transfer | Kundenservice | Customer service |
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