After-sales services and aftermarket support : a systematic review, theory and future research directions
Christopher M. Durugbo
| Year of publication: |
2020
|
|---|---|
| Authors: | Durugbo, Christopher M. |
| Subject: | after-sales services | aftermarket support | customer support | product recovery | product-service systems | secondary market | servitisation | Kundenservice | Customer service | Leistungsbündel | Bundling strategy |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/00207543.2019.1693655 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012194130